Privacy Policy

Last Updated: 12 November, 2024

This Privacy Policy applies to our website and its affiliated subdomains (collectively referred to as our “Service”). By accessing or using our Service, you indicate that you have read, comprehended, and consented to our collection, storage, usage, and disclosure of your personal information as delineated in this Privacy Policy and our Terms and Conditions.

Definitions and Key Terms

To ensure clarity in this Privacy Policy, whenever any of the following terms are mentioned, they are strictly defined as follows:

  • Cookie: a small data snippet generated by a website and stored by your web browser. It identifies your browser, offers analytics, and recalls details about you, such as your language preference or login credentials.
  • Company: in reference to this Policy, “Company,” “we,” “us,” or “our” denote SHAPESCAPE LIMITED (with its registered address at 128 City Road, London, United Kingdom, EC1V 2NX, and registered number 16055583), responsible for your information by this Privacy Policy.
  • Country: denotes the United Kingdom.
  • Customer: refers to the company, organisation, or individual subscribing to use the SHAPESCAPE LIMITED Service to manage relationships with their consumers or service users.
  • Device: any internet-connected device, including but not limited to a phone, tablet, computer, or any other device capable of accessing SHAPESCAPE LIMITED and its services.
  • IP address: Each internet-connected device receives a unique number known as an Internet protocol (IP) address. These addresses are typically assigned in geographical blocks and can often be used to determine the location from which a device is accessing the internet.
  • Personnel: refers to individuals employed by SHAPESCAPE LIMITED or contracted to provide services on behalf of either party.
  • Personal Data: any information that, either directly or indirectly, alone or in conjunction with other data — including personal identification numbers — enables the identification or identifiability of a natural person.
  • Service: refers to the Service rendered by SHAPESCAPE LIMITED as outlined in the relevant terms (if available) and on this platform.
  • Third-Party Service: denotes advertisers, contest sponsors, promotional and marketing partners, and other entities that supply our content or offer products or services we believe may interest you.
  • Website: refers to SHAPESCAPE LIMITED’s site, accessible via the following URL: gllintor.com.
  • You: an individual or entity registered with SHAPESCAPE LIMITED to utilise the Services.

Data We Collect About You

We gather information from you when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey, or complete a form.

  • Name/Username
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Billing Addresses
  • Age
  • Password

While these features are optional, we also collect data from mobile devices to enhance user experience. Additionally, we may request ID/passport or driver’s licence documents to issue an appropriate invoice for order payments.

How We Use Your Data

The information we collect from you may be utilised in the following ways:

  • Personalization of your experience: Your information aids us in tailoring responses to your specific needs.
  • Enhancement of our website: We continually strive to improve our website based on the information and feedback received.
  • Improvement of customer service: Your information assists us in responding more effectively to your customer service inquiries and support needs.
  • Transaction processing.
  • Administration of contests, promotions, surveys, or other site features.
  • Sending periodic emails.

When Does Gllintor Use End-User Information From Third Parties?

We collect End User Data essential for providing SHAPESCAPE LIMITED services to our clients. Clients may deliberately furnish us with data accessible on social media platforms. Should you provide us with such information, we may gather publicly available data from the social media platforms you engage with. You retain control over the extent to which social media platforms make your data accessible by adjusting your privacy settings.

When Does Gllintor Use Customer Information From Third Parties?

We obtain minimal information from third parties upon your interaction with us. For instance, when you provide your email address to express interest in becoming a SHAPESCAPE LIMITED client, we receive information from a third party providing automated fraud detection services to SHAPESCAPE LIMITED. Additionally, we occasionally collect publicly available information from social media platforms. You maintain control over the extent to which social media platforms make your data accessible by adjusting your privacy settings.

Do We Share Your Information?

  1. We may share personal and non-personal data collected with third parties such as sponsors, contest supporters, marketing partners, and others providing content or products/services we believe may interest you. Such information may also be shared with our present and future affiliated companies and business partners. In the event of a merger, asset sale, or other business reorganisation, we may share or transfer your personal and non-personal data with our successors-in-interest.
  2. We may engage trusted third-party service providers to perform functions and provide services on our behalf, such as server hosting and maintenance, database management, mail service, storage, marketing, credit card processing, customer service, and order fulfilment. Your personal information, and possibly some non-personal information, may be shared with these third parties to enable them to carry out these services for you and us.
  3. We may share portions of our log file data, including IP addresses, for analytical purposes with third parties like web analytics partners, app developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other attributes such as connection speed and the type of device used to access the site. They may aggregate information about our advertising and your site interactions and then provide analysis, research, and reporting for our advertisers and us.
  4. Furthermore, we may disclose personal and non-personal information about you to government or law enforcement authorities or private parties if we, at our sole discretion, deem it necessary or appropriate to respond to claims, legal processes (including subpoenas), safeguard our rights and property or those of a third party, the safety of the public or any individual, prevent or stop any illegal, fraudulent, or otherwise legally significant activity, or otherwise comply with applicable court orders, laws, regulations, and rules.
  5. SHAPESCAPE LIMITED will collect the personal information that you submit to us. We may also receive your personal information from third parties as described above.

How We Handle Your Email Address

  1. By providing your email address on this site, you consent to receiving emails from us. You can unsubscribe from any of these email lists anytime by clicking on the opt-out link or other options in the respective email. We only send emails to individuals who have authorised us to contact them directly or through a third party. We do not send unsolicited commercial emails; we hate spam as much as you do. By providing your email address, you agree to allow us to use your email address to target audiences on platforms like Facebook.
  2. We display customised advertising to specific individuals who have opted in to receive communications from us. Email addresses submitted solely through the order-processing page will be used to send you information and updates relevant to your order. However, if you have provided the same email address to us through another method, we may use it for any of the purposes outlined in this Policy.

Note: Detailed unsubscribe instructions are provided at the bottom of each email if you wish to unsubscribe from future emails.

Data Retention: How Long We Keep Your Information

We retain your data for as long as necessary to provide SHAPESCAPE LIMITED to you and fulfil the purposes outlined in this Policy. This also applies to any third parties with whom we share your data and who perform services on our behalf. Once we no longer need to use your data and we are not required to retain it to comply with our legal or regulatory obligations, we will either delete it from our systems or depersonalise it to the extent that you cannot be identified.

Measures to Protect Your Information

  1. We employ various security measures to safeguard your data when you enter, submit, or access your information. We offer the use of a secure server. All provided sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database, only to be accessible by those authorised with special access rights to such systems, who must keep the information confidential.
  2. Your private information (credit cards, social security numbers, financials, etc.) is not stored on our servers following a transaction. However, we cannot guarantee or warrant the absolute security of any information you transmit to SHAPESCAPE LIMITED or ensure that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of our physical, technical, or managerial safeguards.

Is the Information Collected Through the Gllintor Service Secure?

We take precautions to ensure the security of your data. We implement physical, electronic, and administrative procedures to assist in safeguarding, preventing unauthorised access, maintaining data security, and accurately using your data. However, neither individuals nor security systems, including encryption systems, are infallible. Additionally, individuals can commit deliberate crimes, make errors, or fail to follow policies. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable obligation to protect your personal information, you agree that intentional wrongdoing will be the standard to measure our compliance with that obligation.

Updating or Correcting Your Information

  1. The right to request updates or modifications to the information SHAPESCAPE LIMITED collects depends on your relationship with SHAPESCAPE LIMITED. Employees may update or correct their information as our internal company procedures outline.
  2. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) modify your preferences regarding communications and other information you receive from us, or (3) delete the identifiable information maintained about you on our systems (subject to the following paragraph), by terminating your account. Such updates, modifications, changes, and deletions will not affect other information we maintain or information we have provided to third parties by this 
  3. Privacy Policy before such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the confidentiality of your unique password and account information.
  4. You should be aware that it is not technologically feasible to remove every record of the information you have provided us from our system. The necessity to back up our systems to protect information from unintentional loss means that a copy of your information may exist in a non-erasable form that may be difficult or impossible for us to locate. Upon receipt of your request, all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.
  5. If you are an end-user and wish to update, delete, or receive any information we have about you, you may contact the organisation of which you are a customer.

Applicable Laws

  1. This Privacy Policy is governed by the laws of the United Kingdom, without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those individuals who may have the right to make claims under the Privacy Policy.
  2. The laws of the United Kingdom, excluding its conflicts of law provisions, shall govern this Agreement and your use of the site. Your site use may also be subject to local, state, national, or international laws. Using SHAPESCAPE LIMITED or contacting us directly signifies your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, you should not engage with our site or use our services. Continue to use the site, direct engagement with us, or follow the posting of changes to the privacy policies that do not significantly affect the use or disclosure of your personal data.

Your Agreement to Our Policy

We have updated our Privacy Policy to offer complete transparency into what is set when you visit our site and how it is utilised. By utilising our website, registering an account, or purchasing, you consent to our Privacy Policy and agree to its terms.

Children’s Privacy Guidelines

We do not cater to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. We will take steps to remove that information from our servers promptly.

Policy Updates and Revisions

We may modify our services and policies, necessitating changes to this Privacy Policy to reflect them accurately. Unless the law requires, we will notify you (for example, through our Service) before implementing any changes to this Privacy Policy. You will have the opportunity to review them before they become effective. By continuing to use the Service after the updated Privacy Policy is in effect, you agree to be bound by it. You can delete your account if you disagree with the updated Privacy Policy.

External Services We Use

  1. We may display, include, or make available third-party content (including data, information, applications, and other product services) or provide links to third-party websites or services (“Third-Party Services”).
  2. You acknowledge and agree that SHAPESCAPE LIMITED shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. SHAPESCAPE LIMITED does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

GDPR Compliance Standards

The General Data Protection Regulation (GDPR) imposes new requirements on companies regarding protecting individuals’ data that they collect and process. It also raises compliance stakes by increasing enforcement and imposing higher breach fines. At SHAPESCAPE LIMITED, we strongly believe in the importance of data privacy. We have robust security and privacy practices that exceed this regulation’s requirements.

Your Data Rights and Access

  1. We are committed to helping our customers meet the data subject rights requirements of GDPR. SHAPESCAPE LIMITED processes or stores all personal data with fully vetted, GDPR-compliant vendors. We retain all conversations and personal data for six years unless your account is deleted. In such a case, we dispose of all data by our Terms of Service and Privacy Policy, but we will not retain it for more than 60 days.
  2. We understand that if you work with EU customers, you must provide them with the ability to access, update, retrieve, and delete personal data. We’ve got you covered! We are set up for self-service and have always provided access to your and your customer’s data. Our customer support team can answer any questions about working with the API.

Get in Touch With Us

If you have any inquiries, please feel free to contact us via the following channels: